This Privacy Policy outlines how EXPRESS MODIFY (“EM”) manages personal information and respects your privacy. This policy may be amended periodically.
Collection of Personal Information
As a visitor to the site, you can engage in many activities without providing any personal information. Depending on the activity, some information we request is mandatory, and some is voluntary. Failure to provide mandatory information will prevent participation in certain activities. However, when you register to use EM services and order products, we may collect contact information such as your name, phone numbers, address, and email address, as well as profile information including your password, purchase details, and interactions with us.
Updating Your Personal Information
You have the right to access, correct, or delete your personal information and privacy preferences at any time. This can be done by clicking on “My Profile” where you can view and make changes to most of your personal information immediately. For security reasons, certain personal information can only be changed by contacting support. We will respond to your request promptly and within a reasonable time frame.
Use of Your Personal Information
EM collects your information to provide services, comply with legal obligations, and improve our products and services. We do not sell, rent, or share your personally identifiable information with third parties, except as disclosed in this Privacy Policy. EM may use this information to:
– Process your financial transactions and service your order
– Respond to customer service requests, questions, and concerns
– Administer your account
– Send requested product or service information
– Keep you informed about special offers and services from EM and selected third parties
– Administer promotions and notify you of important events
– Investigate, prevent, or take action regarding illegal activities and/or violations of our Terms of Service
– Meet our research and product/service development needs to improve our site, services, and offerings
– Customize your experience, including targeting our services and offerings to you
Disclosure of Personal Information
In certain situations, EM may be required to disclose personal data in response to lawful requests by public authorities. This may occur to comply with a warrant, court order, or legal notice served on EM. We may also disclose information to protect our rights, avoid litigation, ensure your safety or the safety of others, investigate fraud, and/or respond to a government request. Additionally, disclosure may occur for reasons of national security, law enforcement, or other public importance.
Information Sharing with Service Providers
EM uses external payment processing companies to bill for our goods and services. To our knowledge, these companies do not retain, share, store, or use personally identifiable information for any other purpose. We also share personal information with companies that perform services on our behalf. We only share the personal information necessary for them to perform those services. We require these companies to protect the data consistent with this policy and to limit the use of such personal information to performing services for EM. We do not sell or provide personal information to other companies for marketing their own products or services.
Data Retention
We will retain your information as long as your account is active, it is needed to provide you with services, or as required to fulfill our legal obligations. If you wish to delete your account or request that we no longer use your information to provide you services, contact us at support@EXPRESSMODIFY.com. We will respond within a reasonable time. We will retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.
Unsubscribe/Opt-Out
You may opt-out of receiving EM’s email updates, newsletters, and partner emails by clicking on the “My Profile” link on the website and making the appropriate selections. The choice to opt-out is also generally available during the sign-up process. However, EM will still contact you for changes to the Terms of Service or Submitter Terms of Service. Additionally, we will send you service-related announcements, including registration emails, order notifications, and emails triggered by actions you took on the site. Generally, you may not opt-out of these non-promotional communications.
Protection of Your Personal Information
The personal information you provide in connection with the use of the site is protected in several ways. It resides on secure servers accessible only to selected EM personnel via password. Your personal information is encrypted whenever transmitted to EM. When you enter sensitive information (such as a credit card number) on our registration or order forms, we encrypt that information using transport layer security technology. We strive to protect the personal information submitted to us, both during transmission and once received. However, no method of transmission over the internet or electronic storage is 100% secure. While we take measures to protect your personal information, we cannot guarantee its absolute security. If you have questions or concerns regarding this privacy policy, please seek clarification by emailing us at support@EXPRESSMODIFY.com. We will respond within a reasonable time.
Compliance Issues
For queries, concerns, or complaints related to compliance with Consumer Protection (E-Commerce) Rules, Consumer Protection Act, and Information Technology (Sensitive Personal Data or Information) Rules, please contact our Compliance Officer at grievance@EXPRESSMODIFY.com.
Acknowledgment
By using the EM site, you acknowledge that you have read, understood, and agreed to this Privacy Policy.